Privacy-policy

🔒 Privacy Policy — AI Media

Effective Date: 27.12.2025

Last Updated: 27.12.2025

AI Media (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our AI-powered services, including chatbots and automated workflows connected to Facebook and other platforms.

1. 📩 Information We Collect

When you interact with our chatbot or AI systems, we may collect:

  • Messages & Conversations: Text you send via Facebook Messenger, Telegram, ManyChat, or our website.

  • Contact Information: Name, phone number, or email — only if you explicitly provide it for service inquiries.

  • Usage Data: Interaction history, intent classification, and responses generated by our AI.

  • Business Data: If you request business solutions (e.g., stock systems, customer databases), we may store relevant details you share.

2. ⚙️ How We Use Your Information

We use collected data to:

  • Respond to customer inquiries via automated workflows.

  • Generate AI-powered replies using OpenAI and similar systems.

  • Record conversation history in Google Sheets or Airtable for service improvement.

  • Provide demos, explanations, or offers only when requested.

  • Improve chatbot accuracy and business automation solutions.

3. 🔗 Data Sharing

We do not sell or rent your personal data.

We may share limited information with:

  • Service Providers: Facebook, Telegram, ManyChat, OpenAI, Google Sheets, Airtable — strictly for workflow execution.

  • Legal Authorities: If required by law or to protect our rights.

4. 🛡️ Data Security

  • We implement technical and organizational measures to protect your data.

  • Access to customer information is restricted to authorized team members.

  • Data stored in Google Sheets/Airtable is secured with account-level protections.

5. 📱 User Rights

You have the right to:

  • Request access to your stored data.

  • Ask for corrections or deletion of your information.

  • Withdraw consent for data collection at any time.

To exercise these rights, contact us at:

📧 Email: maksudrasulzada@gmail.com  

📞 Phone: +994 50 658 88 81

6. 🎯 Communication Rules

  • We only ask for your phone number or contact details if you explicitly request service information.

  • We never share unsolicited offers or unrelated services.

  • Our chatbot communicates in the same language you use, with short, clear, and professional replies.

7. 🌍 International Data Transfers

If you are located outside Azerbaijan, your data may be transferred and processed in other countries where our service providers operate.

8. 🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date.

9. 📧 Contact Us

If you have questions about this Privacy Policy or our practices, please contact:

AI Media  

📧 Email: maksudrasulzada@gmail.com  

📞 Phone: +994 50 658 88 81